Privacy Policy
This Privacy Policy outlines how Thermal Vision Direct (“the Company”), a trading name under The Macintosh Consultancy Ltd (hereforth referred to as “Thermal Vision Direct” or “the Company”), collects, uses, and protects the information provided by users of this website. The Company is committed to safeguarding your privacy and ensuring compliance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Information Accuracy and Liability
The information on this website is provided to be useful and informative for our customers. While we strive to ensure the information is accurate and up to date, Thermal Vision Direct cannot guarantee the completeness or accuracy of the information and will not be held liable for any loss or damage arising from reliance on it.
The Company reserves the right to update, modify, or remove content on this site at any time without prior notice. Links to third-party websites or resources are provided for convenience, but we do not assume responsibility for the content, accuracy, or practices of those external websites.
2. Intellectual Property Rights
All intellectual property rights in the content and materials on this website are reserved. Users may electronically copy or print portions of this site solely for personal, non-commercial use. Any other use, reproduction, or distribution of materials without prior written consent from Thermal Vision Direct is strictly prohibited.
3. Collection of Personal Information
We may collect personal information about you from a variety of sources, including:
- Information submitted through this website (e.g., forms or online purchases);
- Communications, such as telephone calls, emails, or written correspondence;
- Publicly available sources, such as the electoral register.
Sensitive personal data (e.g., racial or ethnic origin, political opinions, health data) will only be collected and processed with your explicit consent, in accordance with UK GDPR.
4. Use of Personal Information
The personal information collected will be used for the following purposes:
- Identifying you when providing services;
- Communicating with you regarding products or services;
- Keeping accurate records for administrative purposes;
- Improving our website, services, and offerings;
- Conducting market research (in aggregated and anonymised formats);
- Detecting fraud or loss prevention;
- Tailoring content and recommendations to suit your preferences.
In cases where credit checks are necessary, they will be conducted in accordance with our terms of business and applicable laws. You can opt out of receiving promotional communications by updating your preferences when providing your details or contacting us directly.
5. Disclosure of Information
We may disclose your personal information:
- To third parties as required by law, including law enforcement or regulatory agencies;
- For compliance with legal obligations or court orders.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
6. Protection of Information
We implement strict security measures to protect your personal information. These measures include physical, electronic, and procedural safeguards to prevent unauthorised access, disclosure, alteration, or destruction of your data. In certain cases, we may use encryption or request proof of identity before disclosing information.
7. Cookies and Email Communications
7.1 Cookies
We use cookies to enhance your experience on our website and gather information about usage patterns. Cookies are small text files stored on your device. You can modify your browser settings to decline cookies; however, this may limit functionality on our website.
7.2 Email
We may use your email address to provide updates on our products or services. You can opt out of such communications by clicking the unsubscribe link in our emails or contacting us directly.
8. Monitoring Communications
The Company reserves the right to monitor communications (e.g., calls, emails) for quality assurance, compliance, and training purposes. These records may also be used as evidence of transactions or interactions with you.
9. International Data Transfers
If we transfer your personal information to third parties or servers located outside the UK or European Economic Area (EEA), we will ensure appropriate safeguards are in place, such as standard contractual clauses or equivalent measures, in compliance with UK GDPR.
10. Accuracy and Access to Your Data
We strive to maintain accurate and up-to-date records of your personal information. You can request access to the data we hold about you or notify us of inaccuracies by contacting us at the details provided below. We will correct or delete inaccurate information promptly.
11. Updates to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page, and where appropriate, notified to you directly.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is processed, please contact us:
Thermal Vision Direct
A division of The Macintosh Consultancy Ltd
2530 The Quadrant
Aztec West
Bristol
BS32 4AQ
Email: info@thermalvisiondirect.co.uk
Phone: +447564 748 500
